Servicing the Northern Rivers & Beyond

Privacy Policy

Last Updated: 27/02/2026

Who we are

App Forge (ABN 89 287 275 705) is a sole trader business based in Casino, New South Wales, Australia.

Website: www.appforge.com.au

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What Personal Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Business name
• Website details
• Project information submitted through contact forms
• IP address and browser data
• Analytics and usage data

If you become a client, we may also collect:

• Billing information
• Business registration details
• Hosting account details
• Domain registration details

How We Collect Information

We collect personal information when you:

• Submit a contact form
• Request a quote or proposal
• Engage us to provide services
• Communicate with us by email or phone
• Visit and interact with our website

We may also collect limited technical information automatically through cookies, analytics tools and security technologies. This may include IP address, browser type, device information and general website usage data.

Cookies & Website Analytics

Our website uses cookies and similar technologies to:

• Analyse website traffic
• Improve user experience
• Monitor website performance
• Enhance website security

We may use analytics tools that collect anonymised or aggregated information about how visitors interact with our website, such as page views, navigation patterns and general engagement metrics.

These tools do not collect sensitive personal information through our website.

You can manage or disable cookies through your browser settings, though some website functionality may be affected.

How We Use Your Information

We use personal information to:

• Respond to enquiries
• Provide website and hosting services
• Issue invoices via accounting software
• Manage hosting accounts
• Improve our services
• Comply with legal obligations

We do not sell personal information.

Third-Party Service Providers

We may use trusted third-party providers to assist in delivering our services, including providers of:

  • Hosting and infrastructure services
  • Domain registration services
  • Accounting and invoicing software
  • Website analytics tools
  • Security and performance services

These providers may process personal information where necessary to deliver services. Some providers may store or process data outside Australia.

Data Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored on secure servers and systems operated by us or by trusted third-party service providers.

Security measures may include:

• Secure hosting environments
• Encrypted data transmission (SSL)
• Access controls and authentication measures
• System monitoring and security protections

While we implement reasonable safeguards, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

How long we retain your data

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Maintain business and financial records
• Comply with legal and regulatory obligations
• Resolve disputes

Where information is no longer required, we take reasonable steps to securely delete or de-identify it.

International Data Transfers

While App Forge operates primarily in Australia, some third-party service providers may store or process personal information in jurisdictions outside Australia.

Where this occurs, we take reasonable steps to ensure that such providers handle personal information in accordance with applicable privacy laws.

Access & Correction

You may request access to or correction of your personal information by contacting us.

Complaints

If you believe your privacy has been breached, please contact us first so we can investigate.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact App Forge via:

Email: admin@appforge.com.au

We will respond as soon as reasonably practicable.

Let’s get started on your website design!

Whether you’re building your first website or updating an existing one, we’ll help make the process easy.

Let’s get started on your website design!

Whether you’re building your first website or updating an existing one, we’ll help make the process easy.

Let’s get started on your website design!

Whether you’re building your first website or updating an existing one, we’ll help make the process easy.

Let’s get started on your website design!

Whether you’re building your first website or updating an existing one, we’ll help make the process easy.

Let’s get started on your project.

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